For Non-Quality Problem
That is, if you simply do not like it you can return freely. On this condition, buyer bear 2 ways shipping when returning to our address, which means buyer have to pay the return shipping, and deduct $10-25$ (depends on the item weight) from refund as shipping cost of our sent parcel.
For Quality Problem or Our Fault Caused Problem
We will resend item or refund you once we get your photo evidence.
If you have any question in this process, please contact （firstname.lastname@example.org）
You need to provide below information in the email
1. Order number
2. The Sku of the products which need to return or exchange
3. Evidence pictures to shown faulty items